Kingsway Project - Mortgages, Loans and Business Finance

Great and prestigious bank to bank with and there is always some one to speak to.

All the 1* reviews on here have no substance or explanation. I've been doing business with Unity Trust for years and am extremely happy with the service that they provide.

Excellent banking service for cooperatives, social enterprises, charities, trade unions, credit unions.

friendly staff, welcoming environment, short ques

I came here from Smallheathschool and it is absolutely fantastic :)

Unlike the nightmarish branch on New Street, this branchmake the process of banking so much more relaxing, probably because it's located in Jewelry Quarter and have very friendly staffs. Ash, the manager came over to help setting up a joint account and he made the whole experience so much less stressful. Would definitely recommend banking at this particular branch.

Very very friendly and professional staffs and this branch really do care for their customers. I recommend others to do banking with TSB bank as they provide excellent services and promotional offers to their customers.

After a 3 month struggle I finally managed to open my first bank account since moving to the UK. After my initial appointment at another branch my Tenancy Agreement was rejected as insufficient proof of address and I was given advise for 3 other documents I could use that should allow me to open a bank account. In February I had an appointment at this branch with Mr. Sam Allen-Ralph and I presented him with 2 of the 3 options I was advised to bring: a letter from the city council confirming my registration to vote; and a bank statement from my bank in The Netherlands with my UK address on it. The third option I was advised was a provisional driver's license which I am not able to apply for at the moment. Mr. Allen-Ralph rejected my documents on the grounds that the letter from the city council is not sufficient and I need an actual election poll (which happens once in 4 years) and the letter from my Dutch bank had my address printed on a different page than the actual bank statement. I was denied a bank account that day. A week or two later, upon advise from friends I went back to the same office to ask for further explanation. A young assistant helped me and after I explained my story she took my papers and went to the back to ask her colleagues whether these would be accepted. She came back and informed me that her colleague had stated that my documents are sufficient proof of address and that I am eligible to open a bank account with them. Coincidentally it turned out that the colleague she had spoken to in the back was no other than Mr. Sam Allen-Ralph, the one who rejected my documents last time and sent me away. When he came out to the front and she asked him about the situation, he claimed not to remember me and that he believes my provided documents should be sufficient for me to be able to open a bank account. He didn't even look me in the eye when he said it. I was booked an appointment in 2 weeks with Mrs. Sarah Wallis who was written a note, explaining my situation and informing her that my documents have been approved for me to open a bank account. Eventually, after 3 months of struggles in March I finally had a bank account. And I had a very lovely chat with Mrs. Sarah Wallis to top it all off about life and other things. This experience has been very frustrating and it certainly didn't make my start of a new life in the UK any easier. Thank you, Barclays. Thank you, Mr. Allen-Ralph.

Best bank you can have

Good fast friendly service. It's only a small branch with 2 people serving although the wait can be a little long sometimes they do a great job

I visit this branch every other day,the staff are well informed and quick to mention any beneficial changes.

Excellent services. Only downside is traffic and parking.

I opened an account and the customer service was amazing and the staff were helpful

Green Filed Capital was able to provide a business bridging loan when my bank could not. Completed on time, at a better rate then other banks offered. Would recommend to any business wanting to expand

Pleasure to deal with

Me and my husband have recently bought our first home together and our financial adviser from this company was amazing! He made the process very easy for us to understand and He was very quick with getting things done! Definitely recommend Thomas Antony Financial Services! and will definitely be using them again in the future

Thomas Anthony was recommended to us by my workmate and it was money well spent. Mortgage was sorted out within 48 hours, couldn't believe how easy the process was thanks to Vass and his assistance. Took out the life policy as well. I can't thank enough and highly recommend their services to anybody

Thank you Clear your Mortgage. I paid £120 in order to get a legal opinion as to whether my mortgage With Santander had been securitised. Santander refused to reply to Clear your mortgage until they threatened them with legal action. Guess what? Eventually I received a letter confirming that my mortgage had been securitised. My case has now gone on to stage 2 and is being dealt with by the Lawyers. I was initially planning to go to another company and £260 for this service so I am pretty happy to have saved so much and got a top class service. Well done to Shaid at Clear your mortgage. 👍👏

The staff are very friendly and genuinely made me feel welcome.Unlike some other financial institutions.

Staff are always really friendly and plenty of them, ready to help

I have never had any problems. Always helpful and efficient.

I'm in Chatham, Kent. Great, friendly staff.