33-40 Bradford St, Birmingham B5 6HX, UK – 0121 666 6933
Just wanted to say a big thanks to the staff at the Birmigham store for all the excellent customer service and support since buying my first of many bikes. Always knowledgable and helpful when I've needed servicing or advice. I've been going back to this store on a regular basis since 2009 and am always happy with the high level of customer service.
Despite living some 30 odd miles away, OYB is still my 'local bike shop'. If i lived 50 miles away, i'd still bring it here. I've been a customer for nearly 10 years now and have so much faith in the knowledge and expertise of the staff there. Every time i drop a bike in for some maintenance i learn something new, and they go above and beyond the 'norm' to get me parts that other bike shops would consider too 'laborious' to order in. I feel totally valued, and as someone who works and plays on bikes, i totally trust and value their support and advice (and believe me, i ask them for a LOT of advice).
25-29 Temple St, Birmingham B2 5DB, UK – 0121 643 8396
Needed an fsa crank bolt, was told it was a question for the guys downstairs. Went downstairs and left with a crank bolt within 5 minutes. Displays looked nice and the store was well presented
14 The Priory Queensway, Birmingham B4 6BS, UK – 0121 236 8280
Booked a back on the road service for my Retro GT zaskar race today and got new chain, brakes and good advice from Shaun in the cycle surgery all for a good price. The long opening hours also make it perfect for people working to pick bikes up at a time convenient to suit. Will be using them again for my Cube soon. Thanks
Will was really helpful with my (self-made) mechanical issue. Couldn't have asked for more.