25-29 Temple St, Birmingham B2 5DB, UK – 0121 643 8396
Collected a new mountain bike from Birmingham 25 Sep, and received excellent service and advice from Andrew K. He was very knowledgeable about the technical features of the bike and as a result I left feeling confident to use the bike to its potential. I am an experienced cyclist over many years so my expectations of bike shops are high. Well done Andrew
33-40 Bradford St, Birmingham B5 6HX, UK – 0121 666 6933
Just wanted to say a big thanks to the staff at the Birmigham store for all the excellent customer service and support since buying my first of many bikes. Always knowledgable and helpful when I've needed servicing or advice. I've been going back to this store on a regular basis since 2009 and am always happy with the high level of customer service.
Despite living some 30 odd miles away, OYB is still my 'local bike shop'. If i lived 50 miles away, i'd still bring it here. I've been a customer for nearly 10 years now and have so much faith in the knowledge and expertise of the staff there. Every time i drop a bike in for some maintenance i learn something new, and they go above and beyond the 'norm' to get me parts that other bike shops would consider too 'laborious' to order in. I feel totally valued, and as someone who works and plays on bikes, i totally trust and value their support and advice (and believe me, i ask them for a LOT of advice).
54-57 Allison St, Birmingham B5 5TH, UK – 0121 633 0730
Canyon Spectral Full suspension mountain bike bush & bearing replacement. Other bike shops didn't want to know. Gordon replaced them all with minimum of fuss and did a great job, bike rides like new. Gordon loves bikes, is very friendly and a great mechanic. Don't go anywhere else.
I had a service done on my bike today and I can't recommend these guys enough. They looked into my bike with a great level of detail and fixed a few smaller problems such as a missing washer in the headset for no extra charge. I also had some new brake pads fitted which they kindly fixed onto the bike with no labour charge....Evans cycles wanted £20 just to fit them!!!! I also had a good chat with the guy in the shop at the time who offered a bit of advice. Overall, fantastic service! It's nice to know that a real expert has seen to my bike! Money well spent!