Cycling Routes around Birmingham, Cycle Shops. Bicycle Hire. Cycling Safety Tips. Kingsway Project.

Needed an fsa crank bolt, was told it was a question for the guys downstairs. Went downstairs and left with a crank bolt within 5 minutes. Displays looked nice and the store was well presented

Just wanted to say a big thanks to the staff at the Birmigham store for all the excellent customer service and support since buying my first of many bikes. Always knowledgable and helpful when I've needed servicing or advice. I've been going back to this store on a regular basis since 2009 and am always happy with the high level of customer service.

Despite living some 30 odd miles away, OYB is still my 'local bike shop'. If i lived 50 miles away, i'd still bring it here. I've been a customer for nearly 10 years now and have so much faith in the knowledge and expertise of the staff there. Every time i drop a bike in for some maintenance i learn something new, and they go above and beyond the 'norm' to get me parts that other bike shops would consider too 'laborious' to order in. I feel totally valued, and as someone who works and plays on bikes, i totally trust and value their support and advice (and believe me, i ask them for a LOT of advice).

Booked a back on the road service for my Retro GT zaskar race today and got new chain, brakes and good advice from Shaun in the cycle surgery all for a good price. The long opening hours also make it perfect for people working to pick bikes up at a time convenient to suit. Will be using them again for my Cube soon. Thanks

Will was really helpful with my (self-made) mechanical issue. Couldn't have asked for more.

Just wanted to say a big thanks to the staff at the Birmigham store for all the excellent customer service and support since buying my first of many bikes. Always knowledgable and helpful when I've needed servicing or advice. I've been going back to this store on a regular basis since 2009 and am always happy with the high level of customer service.

Despite living some 30 odd miles away, OYB is still my 'local bike shop'. If i lived 50 miles away, i'd still bring it here. I've been a customer for nearly 10 years now and have so much faith in the knowledge and expertise of the staff there. Every time i drop a bike in for some maintenance i learn something new, and they go above and beyond the 'norm' to get me parts that other bike shops would consider too 'laborious' to order in. I feel totally valued, and as someone who works and plays on bikes, i totally trust and value their support and advice (and believe me, i ask them for a LOT of advice).

Brilliant service! I turned up in the middle of a Saturday with no appointment booked and the guys looked over my bike and sorted the chain out there and then. The major plus was the great advice they were happy to provide without trying to coerce me into buying anything. Thanks!

I have had to visit the workshop far more than I would like lately, but the speed and quality of service has been impeccable every time. They are a really nice bunch of people who know a huge amount about bikes and genuinely care about their customers - I cannot recommend them highly enough.

Good service and lots of bikes and they are nice people

Good service. Do note that the shop has recently increased in size, and they almost have the staff to be open Mon-Sat but not entirely yet. Some days they might be closed. Feel free to call. When they're closed, you will see just shutters underneath the "Gate B" sign, no indication of a shop.