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Just wanted to say a big thanks to the staff at the Birmigham store for all the excellent customer service and support since buying my first of many bikes. Always knowledgable and helpful when I've needed servicing or advice. I've been going back to this store on a regular basis since 2009 and am always happy with the high level of customer service.

Despite living some 30 odd miles away, OYB is still my 'local bike shop'. If i lived 50 miles away, i'd still bring it here. I've been a customer for nearly 10 years now and have so much faith in the knowledge and expertise of the staff there. Every time i drop a bike in for some maintenance i learn something new, and they go above and beyond the 'norm' to get me parts that other bike shops would consider too 'laborious' to order in. I feel totally valued, and as someone who works and plays on bikes, i totally trust and value their support and advice (and believe me, i ask them for a LOT of advice).

Needed an fsa crank bolt, was told it was a question for the guys downstairs. Went downstairs and left with a crank bolt within 5 minutes. Displays looked nice and the store was well presented

Booked a back on the road service for my Retro GT zaskar race today and got new chain, brakes and good advice from Shaun in the cycle surgery all for a good price. The long opening hours also make it perfect for people working to pick bikes up at a time convenient to suit. Will be using them again for my Cube soon. Thanks

Will was really helpful with my (self-made) mechanical issue. Couldn't have asked for more.

Just wanted to say a big thanks to the staff at the Birmigham store for all the excellent customer service and support since buying my first of many bikes. Always knowledgable and helpful when I've needed servicing or advice. I've been going back to this store on a regular basis since 2009 and am always happy with the high level of customer service.

Despite living some 30 odd miles away, OYB is still my 'local bike shop'. If i lived 50 miles away, i'd still bring it here. I've been a customer for nearly 10 years now and have so much faith in the knowledge and expertise of the staff there. Every time i drop a bike in for some maintenance i learn something new, and they go above and beyond the 'norm' to get me parts that other bike shops would consider too 'laborious' to order in. I feel totally valued, and as someone who works and plays on bikes, i totally trust and value their support and advice (and believe me, i ask them for a LOT of advice).

I do hope management read this as the team at Cycle Republic Birmingham were outstanding and an absolute joy to deal with! Big shout out to Duty manager Richard who was knowledgeable, kind, polite and he and also Luke who opened up late and stayed over an hour extra!!!! just so I could collect my beloved new hybrid. I was not rushed and felt really at ease with these very experienced bike people! Its worth battling through the city centre and its now my go to place. I cannot thank them enough after having a very poor experience with another major bike retailer they have come to my rescue! Perfect service could not have been any better and I will be telling EVERYONE about it! Richard also rocks a fantastic beard! I hope this review is not in vain and they get the accolade they deserve!

I recently bought my wife a bike from this place earlier on in the year and the service was so good I returned to get myself one in the sales they currently have on going (via a cycle2work scheme). Richard was pleasant and knowledgeable of the products making me feel comfortable with both purchases! The bike was well built on site by people who clearly know what they are doing. Awesome service all round.

Great shop & customer service would recommend Cycle Chain To any one who needs a bike or servicing :) Keep it up

Good service and lots of bikes and they are nice people